Hello dear
Located at 1100 S Hayes St in Arlington, VA, Shake Shack Pentagon City is a must-visit for burger enthusiasts. Known for its fresh, delicious offerings, guests rave about the juicy cheeseburgers and indulgent shakes, like their popular cookies and cream flavor. The staff, exemplified by manager Simon’s commendable service, ensures a welcoming experience. Although the restaurant can get busy, patrons appreciate the clean ambiance and convenience of its location near the mall entrance. From mouthwatering chicken combos to plant-based chocolate shakes, Shake Shack Pentagon City promises an enjoyable dining experience that keeps customers returning for more.
About
If you're in Arlington, VA, and craving a mouthwatering burger, look no further than Shake Shack Pentagon City. Nestled conveniently at 1100 S Hayes St Space H25, just at the entrance of the bustling Pentagon City mall, this culinary gem has become a favorite amongst locals and visitors alike.
From the moment you step inside, you're welcomed by a clean and lively atmosphere, buzzing with excitement and the tantalizing aromas of grilled patties and crispy fries. The delightful experience is perfectly complemented by the attentive and friendly staff, who are always willing to help you navigate the menu and make the most out of your visit.
The menu boasts a variety of irresistible options, but the cheeseburger stands out as a classic favorite, frequently praised by returning patrons like Syerra Carigo, who loves to pair it with the creamy cookies and cream shake. And for those looking for something lighter, don’t miss out on the fried chicken combo, which YNA found simply irresistible.
What sets the Pentagon City location apart is its dedication to customer service. In an enchanting example, Gary Little recounted his first visit, where the manager, Simon, went out of his way to ensure their experience was stellar—offering a refund and sweetening the deal with complimentary shakes. This level of personal attention showcases the kind of heartwarming hospitality you can expect at this Shake Shack. It's little wonder that such gestures turn first-time visitors into dedicated fans.
Moreover, for vegan diners, Shake Shack Pentagon City impresses with its selection of chocolate plant-based shakes, which Sharon was thrilled to discover. It’s a breath of fresh air in a market where options are often limited, allowing everyone to indulge in a delicious treat without compromise.
Despite the occasional wait—often well worth it—this vibrant eatery ensures that your meal will be served hot, fresh, and packed with flavor. It's more than just a place to eat; it's an experience that delights the senses and keeps you coming back for more. So, whether you're popping in for a quick lunch with friends or a sweet afternoon treat after a shopping spree, Shake Shack Pentagon City is a must-visit destination that truly delivers on its promise of quality and satisfaction.
Phone: +1 703-454-0552
“ Have patience when you visit this (well, any of their) location. You will likely have to wait a little, but it’s worth it. This is easily one of my favorite burger places, I always order a cheeseburger with a cookies and cream shake. It’s right in the entrance of Pentagon City, so it’s very easy to find. The staff were nice and the restaurant was clean. No complaints on my end! ”
“ First time visiting the Pentagon city location. Absolutely loved it. The food was hot, fresh, and delicious. The staff was nice, professional, and friendly. The restaurant was clean and busy. Will definitely visit again. ”
“ Customer service was incredible. The manager, Simon, earned lifelong customers in us. This was my first time at Shake Shack (recommended by a friend). We ordered shakes that had vanilla custard. We showed up in a bus, so they ran out of vanilla. Simon personally apologized, refunded our purchase and gave the four of us chocolate shakes. He won our hearts and business FOREVER!! We are absolutely blown away by his personable outreach to ensure we were thrilled with our first experience at Shake Shack. Mission accomplished. ”
“ Just had an amazing lunch with my brother at this restaurant yesterday. It's located right at the entrance of the mall, so it's super convenient. The place was packed, but we decided to give it a try anyway. The chicken combo was absolutely delicious, and I couldn't get enough of their refreshing lemonade, even though it was a bit pricey. The atmosphere was top-notch, making the whole meal even more enjoyable. Such a great experience! #FoodieAdventures #DeliciousLunch ”
“ Loved that they have chocolate plant based shakes here because it’s hard to find those as a vegan in this neighborhood. Everything is usually either dairy based, fruit or vanilla flavored. I love my non dairy chocolate treats!! Also, the staff are super nice, helpful and efficient! Service is usually pretty fast for me when I visit. ”
“ An excellent time spent in this restaurant. It's very rare (too rare!) to see such a clean fast-food restaurant with such pleasant staff. The manager is absolutely lovely with customers. Of course, the food was also perfect, the burgers delicious, all served piping hot. Thank you so much to the whole team, you're great! ”
“ The food and service were top notch. I wanted to give a quick shoutout to Simon! This location was incredibly busy today, and he was upbeat, friendly, and organized. He was great towards the customers and the staff as he was thanking them for pulling together as a team to get Simon did a great job and his care for making everyone there had a good experience was something I wanted to submit a review about. I can’t wait to come back here as it’s one of my favorite restaurants. They always get it right ”
“ My family has always been a family of shakeshack, but this time Karim make our experience extremely better! He took our order with a great smile and feel us welcoming! When he brought our food to the table, he even offered us to get ketchup and extra napkins! It looks like he really enjoy his works and take pride of what he does! Keep the great work! ”